We will not accept any returns that have been worn, washed or damaged.

  • The items must be provided by their original labels.
  • Returns will be accepted within 14 days of purchase. 
  • We do not reimburse shipping costs.
  • Returns are out of our control until arrived at our main office in Huise.
  • Please send us a mail with your order number and the reason you want to return or change the article.
  • Please re-use the original packing provided.
  • When you send back the articles please make sure to put the original invoice in the package.
  • Your account will be refunded within 3-10 days of receipt of your item(s).
  • All returned items will be credited to the account used to originally purchase the item.The original shipping charges will not be refunded.
  • For exchanges please send back the item and reorder the item in an other size.

Return address

Loena bvba 
Keitelstraat 2
9750 Huise